September 11, 2009

Allstate Insurance Is At It Again….

So you have comprehensive coverage that provides coverage in the event your car is stolen. Your car is stolen by some juveniles that went on a long joyride until caught by police. During the course of the theft and their joyride, the engine blows and the car is now a total loss. Your insurance company simply pays you for the value of your car, right? Well, no.

Allstate Insurance insured my client for comprehensive coverage, but claimed that the real cause of the engine blowing was her failure to maintain the car. Allstate actually hired an expert to inspect the engine and miraculously come to the same determination. My client’s car did have an oil leak, but she had regular maintenance performed and ensured that the oil level was always correct. After all, the engine never blew when she was driving. In fact, she had her car serviced and the oil changed one month prior to the theft.

The Good Hands people would not budge from their completely unreasonable position, so we were forced to file a lawsuit. Copeland v. Allstate Insurance Co. The lawsuit contained numerous causes of action including bad faith and violations of the Washington Insurance Fair Claims Act. Shortly after filing the lawsuit, Allstate settled my client’s case for roughly 4 times what her actual damages. It is truly unfortunate that lawyers are necessary in order to have an insurance company provide the coverage that their insured has paid premiums for. So much for being in good hands.

July 15, 2008

Seattle Farmers Insurance is at it Again...

Can you imagine being a tenant in an apartment complex, your building catches on fire and burns to the ground with all of your possessions? I can't. And then, when you don't think it can get any worse, Farmers Insurance comes knocking, wanting you to pay them $420,000.00 for the damage to the apartment complex!

This happened to Chris Christoffersen and her daughter Melissa in University Place, Washington. The fire department had ruled the fire accidental and discovered it was caused when the Christoffersen's couch was pushed against the baseboard heater. At first, it was a phone call from Farmers wanting $350,000.00 to repair the complex. And then a bill from a collections agency demanding $420,000.00.

Farmers eventually dropped the matter after being contacted by the KOMO 4 problem solvers, but the arrogance of Farmers is simply amazing. The Washington State Insurance Commissioner stated that Washington Courts have ruled that insurance companies cannot hold tenants responsible for fire damages unless it's expressly written in the lease. But that didn't seem to matter to Farmers.

July 12, 2008

Insurer's Bad Faith Affects Seattle Policy Holders

Approximately 73,000 policy holders in Washington, including the Seattle area, are insured with HealthMarkets which provides insurance to small businesses and the self-employed.

HealthMarkets, based out of Texas, has been accused of bad business practices following an investigation by several state insurance commissioners. HealthMarkets include subsidiaries MEGA Life and Health Insurance of Oklahoma, Mid-West National Life Insurance of Tennessee and Chesapeake Life Insurance of Oklahoma. The investigation revealed that these companies improperly denied claims, delayed refunds and misrepresented coverage.

If you are insured by any of these companies, it is very important that you contact our office or the Washington State Insurance Commissioner's Office for advice and to advise of any problems you may have had with these companies.